- All goods are supplied at the price ruling on the day
of dispatch. Prices from importers and manufacturers can vary for a number of
reasons, such as fluctuating exchange rates.
- All goods must be pre-paid in Pounds Sterling before
- Payment may be made by Credit or Debit card, Sterling
cheque or cash. Cash is sent entirely at your own risk.
- Faulty goods - if you receive from us a kit with
faulty or missing parts please inform us of the fault and part number and we
will replace them as soon as possible.
- Unwanted or mis-ordered items - a credit note will be
issued for these items upon our receipt of them in good condition.
- All parcels will be dispatched by Royal Mail letter or
- Delivery Charges - all orders are subject to a
delivery, packing & handling charge. The correct charges will be
automatically calculated via our Shopping basket ordering system and are based
on the total weight of your order, your location and our normal method of
- Copyright - all photographs on the web site are our
property and are not to be reproduced without prior permission.
- Back Orders - please state at time of order whether you
wish us to keep out-of-stock items on back order (minimum value totalling
£10.00). These will not be charged at time of order. Because of the vast
amount of product available it is unlikely that we or the manufacturer/importer
can have 100% availability but usually there is only a few weeks delay at
worst. For certain of the ranges quoted we act as agents and do not keep the
entire range in stock. Remember, if a manufacturer or importer is out of stock
there is no way we can obtain it (despite extravagant claims you may read on
& maintained by Concept500